Refund policy
Return & Refund Policy
At [Webb RC Videos LLC.], we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
- Items must be returned within [10] days of the delivery date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (receipt or order confirmation) is required for all returns.
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Non-returnable items:
- Gift cards
- Downloadable software or digital products
- Customized or special-order items
Refunds
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within [X] business days.
- Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [your email/phone number].
Late or Missing Refunds
- If you haven’t received a refund yet, please check with your bank or credit card company.
- If you still have not received your refund, contact us at [your email/phone number].
Contact Us
For any questions or concerns about our return and refund policy, please reach out to us at:
📧 Email: [webbrcvideos@gmail.com]